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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patty Garriga

Patty Garriga

September 9, 2026

5  out of  5
rating by Patty Garriga
"⭐⭐⭐⭐⭐

Absolutely phenomenal insurance agent!

This Saturday, we purchased a new truck, and with one phone call to Stacy Graybel, everything was taken care of in a matter of minutes. She came into her office on a Saturday of Labor Day weekend to cancel the policy on our old truck, put a new policy on our new truck, and provide all the paperwork we needed to drive off the lot fully insured—period!

That kind of service is exceptional.

Every time we call Stacy, she either answers on the first ring or returns our call immediately. Once we’ve spoken with her, I never have to worry about whether something was updated, changed, modified, or whether the paperwork we need will be sent back to us. She handles it.

Stacy is a phenomenal agent and a true professional. She represents State Farm at the highest level and goes above and beyond for her customers.

We couldn’t be happier with Stacy and the service she provides. If you’re looking for an insurance agent you can trust completely, I highly recommend Stacy Graybel! ⭐⭐⭐⭐⭐"
We responded:
"Thank You Patty! I appreciate your review of my agency. We'd love more kind customers just like you so please tell your friends to give us a call."
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Marc Blackburn

September 4, 2026

5  out of  5
rating by Marc Blackburn
"Fast and friendly"
We responded:
"Thanks Marc! We enjoy helping our customers with all of their insurance and financial services needs. I'm glad to have you as a customer. Tell your friends!"
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Julianna Breland

August 24, 2026

5  out of  5
rating by Julianna Breland
"We have had a wonderful experience with State Farm! Elvis is wonderful and Stacy has always been incredibly helpful whenever we need anything! Their roadside assistance has also been a serious lifesaver! Highly recommend!"
We responded:
"Thank You Julianna! We truly appreciate great customers like yourself and my entire team is focused on great customer care. Thanks for noticing! Please tell your friends to give us a shot!"
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brittany benson

August 21, 2026

5  out of  5
rating by brittany benson
"Stacy made this whole experience very easy and broke everything down so I could understand what I was signing up for ! She was great , very patient and sweet! It was a joy to do business with her!!"
We responded:
"Thank you Brittany! I truly appreciate your recognition of Stacy's care of our customers. I hope you will refer her to your friends. Thanks again!"
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Susan Dillard

August 20, 2026

5  out of  5
rating by Susan Dillard
"We have been clients of Elvis’s for many years. Always a pleasure. Stacey and Karen ALWAYS go out of their way to ensure we are taken care of. S"
We responded:
"Susan, we love having you as a customer and I am glad my team continues to take such good care of you. Tell your friends to call us, we'd love more great customers like yourself!"
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Joanne Dilley

August 12, 2026

5  out of  5
rating by Joanne Dilley
"Stacie is amazing! Always answers your emails, calls or texts within a few minutes. Very helpful and knowledgeable."
We responded:
"Thanks Joanne! We try our hardest to give all of our customers 5 star service and I truly appreciate your business and taking time to recognize my great team member."
Profile photo of David Hutchinson

David Hutchinson

July 31, 2026

5  out of  5
rating by David Hutchinson
"My State Farm agent in Florida reached out to this office to assist me with transferring my auto policies from Florida to Mississippi. It may sound like a headache to some, but I received nothing but amazing services from both sides. I was able to keep doing what I was doing while they worked on everything. All done over the phone. I'm sorta new to auto insurance, but they made everything easy to understand and stress-free. I went in to pick up physical copies of my documents, and I ended up chatting with the team for a while. Awesome folks, awesome team. Their boss is a veteran, so they do value and appreciate our troops. They do work extremely well with military personnel and their situations, schedules, etc. They do offer referral rewards for referring folks to them. Very simple and easy. I very much do appreciate my new agent at this location and their services. I highly recommend this location; give them a call, email, visit, etc."
We responded:
"David,
It is always an honor and a privilege taking care of the men and women who take care of us! The life of a servicemember can only be truly understood by having lived it and I greatly appreciate the ability to make insurance issues just a bit easier for those who serve or served. Thank you for your kind remarks. We look forward to taking care of you and any other service members you wish to refer to us for the same great care.
"
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Jose Diaz

July 24, 2026

5  out of  5
rating by Jose Diaz
"I was treated with kindness and respect. Stacy did a great job explaining everything thing to me. I'm very satisfied how I was treated."
We responded:
"Thanks Jose. We appreciate your business and I appreciate your kind words about my team. Please tell your friends to give us a call and we will give them the same care."
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Ethan Kowalski

July 23, 2026

5  out of  5
rating by Ethan Kowalski
"There's no need for Jake when you got a good neighbor like Stacy. She is truly an amazing person and goes the extra mile for everyone!"
We responded:
"Thanks Ethan! I appreciate your notice of how well my team takes care of customers. Please tell your friends because we always want more great customers such as yourself."
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CJ CHAMBERLAIN

July 17, 2026

5  out of  5
rating by CJ CHAMBERLAIN
"Excellent customer service and super personal experience !!! Very much appreciated after days on the phone trying to get quotes"
We responded:
"Thank you CJ! We take a lot of pride in how take care of our customers. Thank you for noticing and telling others!"
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Sandi Gearld

April 28, 2026

5  out of  5
rating by Sandi Gearld
"I had a wonderful experience working with the ladies at Elvis Gates Jr. State Farm. I highly recommend them for your insurance needs."
We responded:
"Thank you Sandi! I do have a great team to take care of our customers. Thanks for recognizing them. Please tell your friends and family to give us a call for a quote. We want more great customers just like you."
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Emmy

April 13, 2026

5  out of  5
rating by Emmy
"Stacy made it so easy to figure everything out after my dad passed in January! Making the transfer to my name flawless and easy to manage as well! So thankful for it!"
We responded:
"Emmy, thanks so much for recognizing Stacy's hard work. She really is an example of how my whole team takes care of our customers. Please tell your friends!"
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Jamie

April 9, 2026

5  out of  5
rating by Jamie
"Melissa is outstanding, professional and has a good relationship with her clients"
We responded:
"Thank you Jamie! I appreciate the review on how Melissa took care of your business. We want all of our clients to experience the same level of support and hope you'll tell your friends and family to give Melissa a call for a quote."
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Kim Savage

April 8, 2026

5  out of  5
rating by Kim Savage
"Karen was thorough, covered all the details and was exceptional nice. Loved working with this office!!!"
We responded:
"Thanks for the kind words Kim. Karen has been with this agency a long time and her care for our customers always shows through. Thanks for noticing! Tell your friends to give her a call for their insurance needs."
Profile photo of A.J. Raymond

A.J. Raymond

April 8, 2026

5  out of  5
rating by A.J. Raymond
"I have the best service with Stacy Hathcox! She is great to work with and talk too!!"
We responded:
"Thanks A.J. I really appreciate the kind words about Stacy and the service she provides. Please tell your friends to give her a call so we can quote their insurance and get more great customers just like you!"
Profile photo of Cynthia Bricker

Cynthia Bricker

March 27, 2026

5  out of  5
rating by Cynthia Bricker
"Stacey has been so important to all members of our family whether in helping us with vehicle insurance, life insurance, and home owners insurance. I know that I can always count on her for sound advice with any issues that come up. I can’t recommend her enough! She is truly knowledgeable and always a pleasure to work with."
We responded:
"Cynthia, thanks so much for the kind words about Stacy and how she takes care of you and all of our customers. We value your business and look forward to taking care of your family's insurance needs in the future."
Profile photo of Melissa Mesa

Melissa Mesa

March 20, 2026

5  out of  5
rating by Melissa Mesa
"Had a great experience with Stacy for our auto insurance. Highly recommend to anyone looking for all types of insurance. Thank you for the pleasant experience and seamless transition to your company for our auto coverage.. Thank you."
We responded:
"Thanks Melissa! I appreciate your review of how hard Stacy works for our customers. I hope you tell your friends and family to give her a call and let's see if we can gain more great customers like you."
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Amanda Cumberland

March 6, 2026

5  out of  5
rating by Amanda Cumberland
"My family has done business with Elvis & his wonderful staff for decades…their customer service is always exceptional and they go the extra mile to answer questions, help in crisis, and just extremely good people!!!

Stacy is now doing multi-generational business for our family and helping the next generation set up coverages and policies as they start their adult journeys. Would highly recommend Elvis, Melissa, Stacy, and the rest of Elvis Gates State Farm office to anyone looking for good insurance coverage with the personal touch that is so rare nowadays in the world of online, faceless, nameless business. 5+ Stars!!!⭐️⭐️⭐️⭐️⭐️➕"
We responded:
"Amanda, you are an awesome person and great customer. I am so happy we get to take care of your family's insurance needs. Thank you sincerely for the kind words about my team. We truly appreciate it."
Profile photo of Julie Schivers

Julie Schivers

March 2, 2026

5  out of  5
rating by Julie Schivers
"The service provided by Stacy Hathcox has been amazing each and every time. She is knowledgable, patient, and super friendly. She truly cares about her clients!"
We responded:
"Julie, thank you so much for recognizing Stacy's efforts! She truly goes all out for our customers and we are glad you are one of them. Please tell your friends and family to give Stacy a call so we can help them with their insurance needs as well. We want more customers just like you!"
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Angie Johnson

March 1, 2026

5  out of  5
rating by Angie Johnson
"Stacey was knowledgeable, efficient and professional. She was very pleasant to work with."
We responded:
"Thanks Angie! You know we try hard to take care of all our customers and am happy you joined us!"
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Brian Gates

February 27, 2026

5  out of  5
rating by Brian Gates
"Stacy was knowledgeable and efficient. She presented my different coverage options clearly. The whole process of getting a life policy took maybe 20-25 minutes, which was nice. Five stars."
We responded:
"Thanks for acknowedging Stacy's efforts. My whole team strives to give the same effort. Please tell your friends to give us a call!"
Profile photo of Joseph Scalcione

Joseph Scalcione

February 22, 2026

5  out of  5
rating by Joseph Scalcione
"Helped me after hours to finish my insurance for my new motorcycle thanks alot ms.Stacy"
We responded:
"Thanks Joe for recognizing Stacy's "above and beyond" care she gives our policyholders. I hope you tell your friends to give her a call for a quote."
Profile photo of Mary Ellen Warner

Mary Ellen Warner

February 22, 2026

5  out of  5
rating by Mary Ellen Warner
"Elvis Gates & Stacy Hathcox were very helpful & provided excellent service. I highly recommend this State Farm agency."
We responded:
"Thank you Mary Ellen. We strive to provide 5 star service every day! I am glad we could take care of you. Tell your friends to give us a call because we'd like more considerate customers to take care of just like you."
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Lou Anna Claveau

February 3, 2026

5  out of  5
rating by Lou Anna Claveau
"Stacy is awesome. She is so helpful and kind!"
We responded:
"Lou Anna, thank you so much for noticing Stacy's hard work for our customers. It truly makes me happy for others to recognize her efforts. Please tell your friends to call her for an insurance quote. We want more great customers like you."
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Deidre Necaise

January 30, 2026

5  out of  5
rating by Deidre Necaise
"I have been with ya’ll for many years. Just want to thank your office for your kindness and help, especially Stacey she is my girl!!!"
We responded:
"Deidre,
Thank you so much for recognizing the hard work my team puts in to taking care of our customers. Stacy is especially good at what she does! Please tell your friends to give her a call for a quote. We'd love to take care of more people just like you."